[1]黃莉,刘国买,张哲彰.闽台高校教师教学服务质量比较研究[J].福建工程学院学报,2016,14(05):501-505.[doi:10.3969/j.issn.1672-4348.2016.05.019]
　Huang Li,Liu Guomai,Chang Che Chang.A comparative survey of teaching service quality between university lecturers across the Taiwan Straits[J].Journal of FuJian University of Technology,2016,14(05):501-505.[doi:10.3969/j.issn.1672-4348.2016.05.019]
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闽台高校教师教学服务质量比较研究()
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《福建工程学院学报》[ISSN:2097-3853/CN:35-1351/Z]

卷:
第14卷
期数:
2016年05期
页码:
501-505
栏目:
出版日期:
2016-10-25

文章信息/Info

Title:
A comparative survey of teaching service quality between university lecturers across the Taiwan Straits
作者:
黃莉; 刘国买; 张哲彰
福建工程学院 管理学院
Author(s):
Huang Li;  Liu Guomai;  Chang Che Chang
School of Management, Fujian University of Technology
关键词:
闽台高校;  教学质量;  高校教师
Keywords:
university on both sides of the Taiwan Straits;  teaching quality;  lecturer
分类号:
G645
DOI:
10.3969/j.issn.1672-4348.2016.05.019
文献标志码:
A
摘要:
教育事业早已被视为服务业的一环，许多学者也援引服务业概念去要求教师的教学质量。研究立足于曾在两岸学习的大陆学生在两岸的学习经验，采用对比法，以教学态度、教学内容、教学方法与教学效果四个构面衡量两岸教师教学服务质量，比较两岸教师的教学服务质量，在调查反馈的信息基础上，提出相关的对策建议，作为高校教师在提升其教学服务质量的参考。
Abstract:
Education has long been regarded as a service industry and some scholars have treated teachers’ teaching quality in the same way as they treat the service. Questionnaires are adopted to investigate the teaching quality of university lecturers from the four angles of teaching altitude, teaching content, teaching manner and teaching effects. Some mainland students who have studied on both sides of the Taiwan Straits are surveyed to compare the teaching quality of the lecturers across the Taiwan Straits to ascertain the relationship between the teaching service quality and teaching satisfaction of the lecturers. Suggestions are proposed to improve the lectures’ teaching quality.

参考文献/References:

[1] Sallis E. Total Quality Management in Education[M]. Philadelphia: Kogan,1993.
[2] Brown P G. QFD: Echoing the voice of the customer[J]. AT & T Technical Journal,1991(2):18 -32.
[3] Wilson J D. Appraising teaching quality[M]. London: Hodder & Stoughton.
[4] Flairbrother R W. Helping student to do open investigation in science[J]. Australian Science Teacher Journal,42(4):26-33

更新日期/Last Update: 2016-10-25